Warranty Policy

Effective Date: August 1, 2026

Many products sold by Big Box Hub Showroom are covered by manufacturer warranties.

Warranty Coverage

Warranty coverage varies by manufacturer and product category.

Warranty may cover:

  • Manufacturing defects

  • Hardware failures under normal use

Warranty does not cover:

  • Accidental damage

  • Water damage

  • Misuse

  • Unauthorized repairs

  • Cosmetic wear

  • Physical damage

Warranty Claims

Customers should provide:

  • Order number

  • Proof of purchase

  • Description of the issue

  • Photos or videos where applicable

Products may need to be inspected before warranty approval.

Warranty service may include:

  • Repair

  • Replacement

  • Manufacturer-authorized service

The specific remedy depends on the manufacturer’s warranty terms.

Contact

Email: info@bigboxhubstore.com

Phone: +234 916 155 1823