Top picks this week. Up to 50% off the best selling products.
Effective Date: August 1, 2026
Customer satisfaction is important to us.
Products may be returned within 7 days of delivery if they are:
Defective
Damaged upon arrival
Incorrect item received
Returned items must:
Be unused
Include original packaging
Include all accessories
Include proof of purchase
The following generally cannot be returned unless defective:
Software
Gift cards
Downloadable products
Clearance items
Products damaged by misuse
After inspection and approval:
Refunds are processed using the original payment method.
Processing may take 5–10 business days, depending on your payment provider.
Where stock is available, eligible products may be exchanged instead of refunded.
Customers are responsible for return shipping costs unless the error was caused by Big Box Hub Showroom.
Email: info@bigboxhubstore.com
Phone: +234 916 155 1823