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Effective Date: August 1, 2026
Welcome to Big Box Hub Showroom (“Big Box Hub Showroom,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bigboxhubstore.com, purchase our products, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
When you place an order, create an account, or contact us, we may collect:
Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely by third-party payment providers)
Order history
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referral source
Cookies and similar technologies
We use your information to:
Process and fulfill your orders
Deliver purchased products
Provide customer support
Respond to inquiries
Improve our website and services
Personalize your shopping experience
Send order confirmations and shipping updates
Detect and prevent fraud
Comply with legal obligations
Send promotional emails (only where permitted or with your consent)
Our website uses cookies and similar technologies to:
Keep you logged in
Remember your shopping cart
Improve website functionality
Analyze website traffic
Personalize your experience
You may disable cookies through your browser settings, although some website features may not function properly.
For your security, we do not store your debit card, credit card, or banking credentials on our servers.
Payments are processed through trusted third-party payment providers that maintain industry-standard security measures.
We do not sell your personal information.
We may share your information with:
Delivery and logistics partners
Payment processors
IT service providers
Fraud prevention services
Government agencies when required by law
Professional advisers where necessary
All third parties are expected to protect your information appropriately.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:
Unauthorized access
Alteration
Loss
Misuse
Disclosure
While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.
We retain personal information only for as long as necessary to:
Complete transactions
Provide customer support
Maintain business records
Comply with legal and tax obligations
Resolve disputes
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where practical.
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing
Object to certain uses of your information
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
If you subscribe to our newsletters or promotional messages, you may unsubscribe at any time by:
Clicking the “Unsubscribe” link in our emails, or
Contacting us directly.
Transactional communications, such as order confirmations and shipping notifications, will still be sent where necessary.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before providing personal information.
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Your information may be processed or stored by trusted service providers located outside Nigeria where necessary to provide our services.
Where such transfers occur, we take reasonable measures to ensure your personal information remains adequately protected.
We may update this Privacy Policy from time to time.
Changes become effective immediately upon publication on this page. We encourage you to review this policy periodically.
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Big Box Hub Showroom
Website: www.bigboxhubstore.com
Email: info@bigboxhubstore.com
Phone: +234 916 155 1823
Thank you for trusting Big Box Hub Showroom. We value your privacy and are committed to protecting your personal information while providing a secure and reliable shopping experience.